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Baji Com FAQ — Complete Answers to All Your Questions

From registration to withdrawal — everything you need to know about Baji Com, all on one page.

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Account & Registration
7 Questions

To register on Baji Com, you'll need: an active Bangladeshi mobile number, an email address, and your full name and date of birth. You must be at least 18 years old. The entire process takes just 2 minutes.
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No. Under Baji Com's policy, each mobile number may only be used to register one account. Attempting to create multiple accounts may result in all accounts being suspended and any existing balance being forfeited.
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On the login page Click the "Forgot password?" option, enter your registered mobile number, and verify your identity via OTP. Then set a new password. The whole process takes under 3 minutes.
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KYC (Know Your Customer) verification is mandatory for your first withdrawal. Upload a clear photo of your National ID or passport. Approval usually takes within 24 hours, and you'll receive an SMS notification once your KYC is complete.
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Entering the wrong password 5 times in a row will lock your account for 30 minutes. For a temporary lock, simply wait 30 minutes or reset your password. For permanent suspension, [email protected]contact us.
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After logging in, you can update your phone number and email in your profile settings — OTP verification will be required. To change your name, please contact support and provide the necessary KYC documents.
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To Permanently Close Your Account [email protected]Email us with the subject line: "Account Closure Request". For self-exclusion, Responsible Gaming page.
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Deposits & Withdrawals
8 questions

Baji Com supports bKash, Nagad, Rocket, Upay, bank transfer, and cryptocurrency (USDT, BTC). bKash and Nagad are the most popular options — both are processed instantly.
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The minimum deposit on Baji Com is just ৳100. The daily withdrawal limit for bKash and Nagad is ৳25,000. For larger amounts, please use bank transfer.
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bKash and Nagad deposits are typically processed within Within 3–5 Minutes is credited within that window. Bank transfers may take 1–2 business days. If it has been more than 30 minutes, contact Support with your deposit reference number.
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Once KYC verification is complete, bKash/Nagad withdrawals are typically processed Within 15–30 Minutes to process. Bank transfers take 1–3 business days. Requests made between 11 PM and 6 AM will be processed the following morning.
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The minimum withdrawal amount at Baji Com is ৳500. Daily withdrawal limit is up to ৳50,000. For larger withdrawals, please notify support in advance.
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Baji Com does not charge any deposit fees. However, bKash or Nagad may apply their own transfer charges. Withdrawals are also free on Baji Com's end, though payment gateway fees may apply.
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First, check whether the transfer has been confirmed in your bKash/Nagad app. If it's been more than 30 minutes, contact support and provide the transfer date, time, amount, and transaction reference number.
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No, bonus balance cannot be withdrawn directly. Once you meet the wagering requirement, the bonus converts to real money and can then be withdrawn. Each bonus has its own individual terms.
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Bonuses & Promotions
7 Questions

Register Your welcome bonus is credited instantly after your first deposit following registration. The bonus is 200% of your first deposit, up to ৳10,000. No need to click any button to claim it — it is added automatically.
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The wagering requirement refers to how many times you must bet with your bonus before you can withdraw it. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place ৳10,000 in bets. Terms vary for each bonus — Terms & Conditions See.
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Free spins are generally limited to specific In Slot Games Eligibility — the eligible games are specified in the bonus details. Free spins typically expire after 7 days.
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Share your referral code with a friend. Once they register and make their first deposit, both you and your friend will receive a bonus. You can find your referral code in your profile settings.
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A portion of your net weekly losses is returned to you as cashback. The percentage depends on your VIP level. Cashback is typically credited on Monday mornings.
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Yes, you can cancel any bonus at any time. However, if bets have already been placed using the bonus, the bonus balance will be forfeited while your original deposit remains intact. Contact Support to have the bonus removed.
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Every bet placed at Baji Com earns you VIP points. For more details, visit VIP page. Points can be redeemed for bonus cash, free spins, or special rewards.
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Games & Betting
7 Questions

Baji Com offers 500+ games:
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Yes, In Live Casino Real human dealers run the games via live video streaming. You can play with Evolution, Pragmatic Play, and Asian dealers.
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Yes, In the Betting section cricket is the most popular option. You can place live bets on Bangladesh National Team, IPL, BPL, and all major tournaments — with odds that update in real time as the match unfolds.
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All games on Baji Com use RNG (Random Number Generator) technology certified by third-party auditors. Live Casino games are streamed in real-time video. If anything seems unusual in a game, please report it to support.
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If your connection drops, the current round is typically completed on the server and the result will appear in your game history. Reconnect and check your game history. If there's an issue, contact support.
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Demo mode is available on most slot games — play for free without logging in. However, Live Casino and Sports Betting do not offer demo mode. Winnings in demo mode cannot be withdrawn.
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In the Bingo Section Go and enter a room. Purchase your cards and watch the numbers being drawn. When your card completes a line, call out "Bingo!" Compete against other players in a multiplayer environment.
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Security & Privacy
6 Questions

Yes, Baji Com is a licensed online gaming platform. Your personal data and financial transactions are protected with 256-bit SSL encryption. Our Privacy Policy See.
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Using a strong password and keeping OTP verification enabled keeps your hacking risk extremely low. Any suspicious login attempt will trigger an instant SMS notification. If you're ever concerned, change your password immediately and contact support.
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Baji Com never sells or transfers your personal information to third parties. Your data is not shared under any circumstances except where required by law. For more details, Privacy Policy read more.
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Always check the browser address bar bajicom.onl type it in manually. Baji Com will never ask for your password or OTP via email or SMS. Do not click on suspicious links. Official app Download Page to download.
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Baji Com offers deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion. For more details, visit Responsible Gaming page.
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Baji Com is strictly an 18+ platform. Age is verified at registration and reconfirmed during KYC. If a minor is found using an account, parents or guardians [email protected]let us know.
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App & Technology
7 Questions

Official App Download Page Available for both Android and iOS. Even if it's not listed on the Google Play Store or App Store, you can install it directly from our website. Free to download.
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Go to your phone's Settings → Security → enable "Install from Unknown Sources". Then Download Page Download the APK file from the link and install it. Once installed, turn off "Unknown sources" again.
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Yes, the app gives you full access to all games, payments, bonuses, and support features. Additional perks include push notifications, biometric login, and faster loading speeds — the app often outperforms the website.
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When a new update is available, you'll receive a notification directly within the app. Alternatively, Download Page Download and install the latest version from there. You can install it directly over the old app — all your previous data will be kept.
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Slots use around 50–100 MB of data per hour. Live Casino can use 300–600 MB per hour due to video streaming. Playing over Wi-Fi is recommended.
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The Baji Com app runs on Android 7.0 and above, and iOS 13 and above. Note that live casino video streams may load more slowly on older devices.
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Baji Com currently does not have a dedicated desktop app. However, a full desktop experience is available through any web browser (Chrome, Firefox, Edge). You can also pin the site to your desktop from the browser to use it just like an app.
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Most Frequently Asked
What is the minimum deposit amount?
What Do I Need to Register? Popular
How does the welcome bonus work?
How long do withdrawals take?
Forgot your password?
Where can I get the app?
Quick Links
Register
Log In
Responsible Gaming
Terms & Conditions
Privacy Policy
App Download
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Didn't Find Your Answer?
Our Bengali-speaking support team is available 24/7 and ready to help. Reach out directly for any issue, anytime.
Chat with us on Live Chat

Why Baji Com The best in Bangladesh?

Stay with us — and see the difference for yourself

Bengali Support 24/7
Get help in English anytime. Live Chat and email support are available around the clock.
Instant Payment
bKash and Nagad deposits take just 3–5 minutes. Withdrawals are typically completed within 15–30 minutes.
Bank-grade security
256-bit SSL encryption and two-factor authentication — your data and funds are completely secure.
500+ Games
Live Casino, slots, Sports Betting — a huge collection for every taste.
Massive Bonus Offers
Welcome bonus, daily rewards, cashback, free spins — offers available all year round.
Mobile App
Free app for Android & iOS — play seamlessly from anywhere.

Baji Com FAQ — Why Should You Read This Page?

This FAQ page is designed to answer any question you might have — before or after joining Baji Com. Everything Bangladeshi users ask most about, including registration, deposits, bonuses, withdrawals, and game security, is covered here in plain, straightforward English.

The Baji Com FAQ is updated regularly. Whenever new features or policy changes are introduced, this page is updated accordingly. So whenever you have a question, check here first — you will find the answer most of the time.

What should you do if you can't find an answer?

If you can't find your answer in this FAQ, go ahead and [email protected]Email us at the address below, clearly stating your issue — you'll typically receive a reply in Bengali within 2–4 hours. For urgent matters, reach us via live chat.

Tip
Use the search box at the top of this page to quickly find any question by keyword. Type something like "bonus" or "deposit" and the relevant questions will appear instantly.

How to Use the FAQ

Use the category chips at the top to filter questions by section. Each question includes a "Was this helpful?" option — your feedback helps us improve our answers over time.

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Don't hesitate to reach out whenever you need help. Baji Com is always here for you.
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